Rating: 5 / 10
I recently had the unfortunate experience of staying at a hotel in Phuket, and I was extremely disappointed with the service and accommodations I received. Despite a terrible bed that left me with back pain for several days after my stay, the hotel refused to offer any sort of refund or compensation.
The room was small and cramped, with outdated furnishings and minimal amenities. The bed was the worst part of the room, with a saggy mattress and lumpy pillows that made it impossible to get a good night’s sleep. Despite my complaints to the front desk, I was told that they could not do anything to help, and I was stuck with a terrible bed for the duration of my stay.
The service at the hotel was also subpar. The staff was uninterested in helping with any of my needs, and I often had to wait a long time to get a response when I needed something. The hotel also lacked basic amenities like a coffee maker or a mini-fridge, making it difficult to make myself comfortable during my stay.
Adding insult to injury, the hotel refused to offer any sort of refund or compensation for the terrible bed and overall poor experience. Despite my repeated complaints and requests, the front desk was unyielding, and I was left feeling like my concerns and needs were not valued.
In conclusion, I would not recommend this hotel in Phuket to anyone. The terrible bed and poor service left me feeling frustrated and disappointed, and the lack of any sort of refund or compensation was the icing on the cake. There are many better options available in Phuket, and I would advise anyone looking for a comfortable and enjoyable stay to choose a different hotel.
